What Our Code of Practice Means for You
We follow the BAR Code of Practice, which is approved and monitored by the Chartered Trading Standards Institute. It offers you peace of mind that you’ll receive a high standard of service and deal with fully trained staff.
BAR Members are committed to acting fairly and reasonably, and we have a responsibility to provide you with clear information about the details of your move, as well as offering insurance and financial protection.
SplendiferousWe had a lovely experience with Kerr’s. Super efficient, super thoughtful! We were a bit nervous before moving, they made it all smooth! Thanks again!!
If something goes wrong, we as BAR Members will act to resolve the matter quickly and efficiently. If a BAR Member doesn’t provide the service covered by the Code, then it may be referred to the independent Alternative Dispute Resolution scheme.
The performance of BAR Members is monitored by The Chartered Trading Standards Institute.
Read the full Code of Practice.
